Refund Policy

Tools are free

Every meraSaaS tool is free to use, so there is nothing to refund for the tools. This policy covers meraSaaS Pro, the optional $7/month plan that adds workspace storage.

No refunds on Pro

Pro fees are non-refundable. We do not provide refunds, credits, or prorated charges for partial billing periods, unused time, or features you choose not to use.

Cancellation

You may cancel Pro at any time through the Stripe customer portal. When you cancel, Pro remains active until the end of the current billing period, after which your account returns to the free tier. Your tools stay free, and files you saved remain downloadable; if you are over the free storage limit you will need to delete some files before saving new ones (see the Terms for downgrade details).

EU and UK consumers: waiver of withdrawal

By starting Pro, you expressly request that it be made available to you immediately upon purchase, and you acknowledge that you lose your statutory right of withdrawal (including the 14-day cooling-off period under EU Directive 2011/83/EU and equivalent UK regulations) once the Service begins to be supplied.

Failed payments

If a renewal payment fails, Stripe will retry the charge over a period of several days. If payment cannot be collected, your account returns to the free tier.

Contact

Questions? Email hello@merasaas.com.